Artificial intelligence (AI) is rapidly breaking into almost all sectors of society, and the restaurant industry is no exception. Here are six ways AI is reshaping how the restaurant industry…
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The Digital Enterprise
Customer Support: How AI is Changing the Game
AI has managed to revolutionize many industries from tech, to business and healthcare. Specifically, the role of AI in customer support (CS) has continued to expand. Once a reactive team…
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The 5 Problems That AI and High-Tech Kill in Logistics
Artificial Intelligence is known as a problem-killer for businesses. It’s especially true for logistics with its variety of interconnected business processes and complex tasks. No wonder a lot of companies…
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6 Ways Big Data Is Improving the Customer Experience
In 2019 and beyond, the companies and organizations that knowledgeably, ethically and creatively use data will rise above the rest. Businesses have a valuable competitive advantage at their disposal when…
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Looking Glass Factory: Is it AR for the Rest of Us?
I recently had dinner with Shawn Frayne, founder and CEO of Looking Glass Factory, a startup with offices in Brooklyn and Hong Kong. He’s the sort of entrepreneur who is Hell bent…
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Gamification is a Big Boost to Employee Advocacy
The following is a sponsored article from our partner, GaggleAMP Employee advocacy has many benefits to any organization, no matter the size or industry, but gamification makes these programs even…
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Introducing Human-Augmented AI
For more than 60 years, proponents of artificial intelligence have been divided—often acrimoniously—into two camps: autonomy vs. augmentation. Autonomy proponents advocate the digital replacement of human workers in the name…
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How Social Media Is Directly Affecting Your Mental Health
Are Facebook and Instagram changing our mental health? Do we look at the world and the people in it differently than we did before? Do we interact with them differently?…
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AI is the wrong name but the right idea
Many people have only recently become acquainted with the concept of Artificial Intelligence (AI), but the term was first coined 55 years ago this month at the Dartmouth conference. The…
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Zucked: When Algorithms Replace Ethics
I am about halfway through Zucked: Waking Up to the Facebook Catastrophe by Roger McNamee. It’s going slow because what I am learning makes me so angry, sad or alarmed about my #1…
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